Terms & Conditions

Welcome to CeraVe Pakistan. By accessing or using this website, you agree to comply with and be bound by the following Terms & Conditions. Please read these terms carefully before using our website or placing an order.

General Information

CeraVe Pakistan is an independently operated online skincare and beauty products store managed by HA TRADER in Pakistan.

By using this website, you confirm that you are at least 18 years old or are accessing the website under the supervision of a parent or legal guardian.

Website Use

By using our website, you agree:

• Not to misuse or interfere with website operations
• Not to engage in fraudulent or unlawful activities
• Not to attempt unauthorized access to our systems or customer data
• To provide accurate and complete information when placing orders

We reserve the right to refuse service, cancel orders, or restrict access to users who violate these terms.

Product Information

We strive to ensure that all product descriptions, pricing, images, and availability information displayed on the website are accurate and regularly updated.

However:

• Product packaging may vary from displayed images
• Minor description or pricing errors may occasionally occur
• Product availability may change without notice

We reserve the right to correct errors, update information, or cancel orders if inaccurate information has been displayed.

Orders & Payments

Orders are subject to acceptance and availability.

By placing an order, you agree that:

• All information provided is accurate
• Payments are authorized and legitimate
• Orders may be canceled in cases of suspected fraud, pricing errors, or stock unavailability

We reserve the right to refuse or cancel any order at our discretion.

Shipping & Delivery

Delivery timelines provided on the website are estimates and may vary depending on location, courier services, weather conditions, or operational delays.

CeraVe Pakistan is not responsible for delays caused by third-party courier companies or circumstances beyond our control.

Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy available on the website.

Certain skincare and personal care products may not be eligible for return due to hygiene and safety reasons.

Intellectual Property

All website content, including logos, graphics, text, website design, and content arrangement, is protected under applicable intellectual property laws.

Unauthorized copying, reproduction, modification, or commercial use of website content without written permission is prohibited.

Limitation of Liability

CeraVe Pakistan shall not be held liable for:

• Indirect or consequential damages
• Temporary website interruptions
• Third-party service failures
• Customer misuse of products
• Allergic reactions or individual skin sensitivities

Customers are advised to review product ingredients carefully and consult a qualified professional if necessary before product use.

Privacy

Customer information is handled according to our Privacy Policy.

By using this website, you consent to the collection and use of information as described in the Privacy Policy.

Third-Party Links

Our website may contain links to third-party websites for informational purposes. We are not responsible for the content, policies, or practices of third-party websites.

Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Updated versions will become effective immediately upon posting on the website.

Continued use of the website after changes are posted constitutes acceptance of the revised terms.

Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of Pakistan.

Contact Information

Trade Name: CeraVe Pakistan
Business Operator: HA TRADER
Phone Number: 03114034219
Email Address: ceravepakistan2@gmail.com

Business Address:
Alhamd Plaza, Tulip Block,
Park View City, Lahore 54000, Pakistan

Important Disclaimer

CeraVe Pakistan is independently operated by HA TRADER and is not owned, operated, endorsed, or officially affiliated with the trademark owners of CeraVe or L'Oréal Group.

All trademarks, logos, product names, and brand names displayed on this website remain the property of their respective owners and are used strictly for identification and descriptive purposes only.