Privacy Policy

At CeraVe Pakistan, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

Who We Are

CeraVe Pakistan is an independently operated online skincare and beauty products store managed by HA TRADER in Pakistan.

Information We Collect

When you use our website, we may collect the following information:

Information You Provide

• Full name
• Phone number
• Email address
• Billing and shipping address
• Order details
• Customer support messages

Information Collected Automatically

We may automatically collect certain technical information, including:

• IP address
• Device and browser information
• Website activity and usage data
• Cookies and analytics data

How We Use Your Information

We use your information to:

• Process and deliver orders
• Provide customer support
• Improve website functionality and customer experience
• Send order updates and service-related communications
• Prevent fraudulent or unauthorized activity
• Comply with legal obligations

Cookies

Our website may use cookies and similar technologies to improve browsing experience, remember preferences, and analyze website traffic.

You can control cookie settings through your browser preferences.

Payment Information

Payments processed through third-party payment providers are handled securely. We do not store complete debit or credit card information on our servers.

Third-Party Services

We may use trusted third-party services for:

• Payment processing
• Shipping and logistics
• Website analytics
• Customer communication

These service providers only receive information necessary to perform their services.

We do not sell or rent customer personal information to third parties.

Data Protection

We implement reasonable security measures to help protect customer information against unauthorized access, misuse, or disclosure.

However, no online platform can guarantee complete security of data transmission over the internet.

Your Rights

Customers may request to:

• Access their personal information
• Correct inaccurate information
• Request deletion of their data
• Opt out of marketing communications

For privacy-related requests, customers may contact us using the information below.

Contact Information

Trade Name: CeraVe Pakistan
Business Operator: HA TRADER
Phone Number: 03114034219
Email Address: ceravepakistan2@gmail.com

Business Address:
Alhamd Plaza, Tulip Block,
Park View City, Lahore 54000, Pakistan

Policy Updates

We may update this Privacy Policy periodically to reflect operational, legal, or service-related changes. Updated versions will be posted on this page.

Important Disclaimer

CeraVe is a registered trademark of its respective owners. CeraVe Pakistan is independently operated by HA TRADER and is not officially affiliated with L'Oréal Group or related companies.

All trademarks, logos, and product names displayed on this website remain the property of their respective owners and are used strictly for identification and descriptive purposes only.